Republic Bank Committed to a Caring Vision

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Republic Bank Barbados has been identified as embodying what the Regional Banking Group is all about.

That assessment came from President and CEO of Republic Financial Holdings Limited (RFHL), Nigel Baptiste, who was recently in Barbados participating in Republic Bank’s Blue Thunder Forum held at the Hilton Hotel.

The Forum provided staff with a progress report on Blue Thunder, Republic Bank’s programme designed to capture objectives of achievement in a number of key areas. These include cultural revitalisation and employee engagement; customer service and relationships; process and technological efficiency and improvements; and community relationships.

Addressing staff after participating in an engaging and interactive reporting session, Baptiste said the progress and performance of the local subsidiary “epitomised what the whole Republic Bank group was all about”.

He urged the local staff to continue in this vein, noting it was his intention to maintain a very close relationship with Republic Bank Barbados. The Group’s vision, Baptiste said, was of development through caring about the wellbeing of colleagues, clients, communities, and the Caribbean as a whole. “As we move forward in the organisation, and as you move forward in your careers, one thing I really want us to focus on – and I come back to where I started, is caring. Caring about your colleagues, caring about your clients, and caring about the society within which you operate. In the final analysis, if we don’t care about our colleagues, there is no way we can be genuine in caring about our clients, and caring about the society, so it has to start there,” Baptiste said.

Noting that the Republic Bank Group would have it no other way, Baptiste said the vision of caring was even more important, in light of the fact that Republic Bank touched more people across Caribbean communities than any of its competitors in the industry.

“We therefore have a much greater impact on what happens in any society that we operate in than any of our competitors has. And so the responsibility, the onus on us is far greater than it is on any of our competitors.”

Baptiste said Blue Thunder would help to keep staff focused on growth and development to the benefit of staff and customers. “The question was asked, what next for Blue Thunder. Blue Thunder will never end. Blue Thunder 2.0 will become Blue Thunder 3.0 and 4.0 only because it is a name to keep us focused. The underlying activities I think we can all agree are activities that need to continue. We need to build in this Republic Bank Group, a culture where all of us in the Republic Bank family feel, first of all, that we are cared about by the organisation.”

June 3, 2016
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1. What is BiMPay?

BiMPay is a new national instant payment service introduced by the Central Bank of Barbados. It allows customers to send and receive payments in real time between participating institutions including banks, credit unions, licensed non-bank Payment Service Providers and certain Government departments.

2. Why is BiMPay being introduced?

BiMPay replaces the existing Automated Clearing House (ACH) and Real-Time Payments (RTP) systems to provide faster, more modern payment services across all participating institutions.

3. When does BiMPay start?

BiMPay goes live on June 13, 2026.

The below cut-off times will apply on June 12, 2026 for transactions processed under the existing ACH and RTP systems.

  • 2:00 P.M for Internet Banking transactions over $500,000.00
  • 4:00 P.M for Internet Banking transactions to Sagicor Bank
  • 7:00 P.M for Internet Banking Real Time Payment transactions to all other local banks
4. Will my current banking services still work?

Yes. Republic Online and Republic Mobile remain fully available.

You can continue to:

  • Transfer funds
  • Make payments
  • Send money to customers at other banks and credit unions
5. What is the BiMPay Digital Wallet?

The BiMPay Digital Wallet is an optional service provided through a BiMPay software application that provides additional features, including:

  • Request-to-Pay (request funds from others)
  • QR code payments
  • Ability to make payments using an Alias (email or mobile number)
  • Ability to make payments using an account number
6. Is the BiMPay Digital Wallet mandatory?

No. The BiMPay Digital Wallet is optional. You do NOT need to download or register for the wallet to conduct transfers between local banks. You can continue using Republic Online or Republic Mobile.

7. Why would I use the BiMPay Digital Wallet?

You may choose the Wallet if you want:

  • To make QR Code payments
  • The ability to request money
  • The ability to make payments using an Alias
  • A mobile wallet experience for everyday transactions
8. How do I register for the BiMPay Digital Wallet?

If you choose to use it:

  1. Download the BiMPay app (App Store or Google Play)
  2. Register using your name, email, mobile number and national ID number
  3. Select Republic Bank as your financial institution
  4. Complete the verification and account linking by contacting or visiting the Bank
  5. Begin transacting
9. What information do I need to register?

You will need:

  • Full name
  • Email address
  • Mobile number
  • National ID number
  • Token from the Bank – issued by the Bank at step 8(4) above
10. Are there limits on my transactions in the BiMPay Digital Wallet?

Yes. There are limits applied to transactions when using the BiMPay Digital Wallet. These are:

  • Daily: BBD $750
  • Monthly: BBD $2,500
  • Annual: BBD $30,000
11. What is Request-to-Pay?

Request-to-Pay allows persons to request funds from another person.

12. What are QR Code payments?

QR Code payments allows persons to send or receive funds by scanning a unique QR code linked to a person's BiMPay Digital Wallet.

13. What will happen to ACH and RTP?

ACH and RTP services will be retired and replaced by BiMPay from June 13. These legacy payment systems will no longer be available after this transition.

14. Why do I need to update my contact information?

It is important to ensure your mobile number and email address are up to date with the Bank.

This ensures:

  • Successful BiMPay registration
  • Receipt of security codes and alerts
  • Important service notifications
15. What if I cannot register or do not receive codes?

This is usually due to outdated contact details. You should contact or visit the Bank to update your information.

16. Is BiMPay secure?

Yes. BiMPay is a regulated national payment system.

Important: Republic Bank will never ask for your passwords, PINs, or one-time passcodes via phone, SMS or email. Customers who opt to use the BiMPay Digital Wallet should not share their unique token issued by the Bank or any of your other unique security credentials with anyone.

17. Who can I contact for help?

Customer Service:

Republic Bank Committed to a Caring Vision | Republic Bank

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